club casino | Terms & Conditions

1 Introduction and Scope

These Terms and Conditions ("Terms") govern all use of the club casino website and mobile application (collectively, the "Platform"). They form a legally binding agreement between you ("Member," "you") and club casino ("we," "us," "the Platform").

Club casino is an online gaming platform offering live casino games, slot games, sports betting, eBingo, and related gaming services. These Terms apply to all game types, account features, payment transactions, promotions, and communications between you and club casino.

These Terms are effective from the date you create a club casino account. We may update these Terms from time to time — when we do, the revised version will be published on this page with an updated date. Continued use of the Platform after changes are published constitutes your acceptance of the updated Terms.

2 Eligibility and Account Registration

To register and use club casino, you must:

• Be at least 21 years of age at the time of registration.
• Be physically located in the Philippines at the time of account use.
• Provide accurate, complete, and current personal information during registration, including your full legal name, date of birth, and contact details.
• Maintain only one personal account. Multiple accounts per person are not permitted and may result in suspension of all associated accounts.
• Not be a person previously excluded or suspended from club casino.

By creating an account, you confirm that all information you have provided is true and accurate. Club casino reserves the right to request supporting documentation to verify your identity at any point, including as part of Know Your Customer (KYC) procedures. Providing false information during registration is a breach of these Terms and will result in account closure.

3 Account Security and Responsibility

You are responsible for keeping your login credentials — username, password, and any one-time passcodes (OTP) — confidential. Club casino will never ask you to share your password with any staff member or third party.

You must notify club casino immediately if you suspect any unauthorised access to your account. All activity that occurs on your account while logged in is your responsibility unless you have reported a security incident and club casino has confirmed the account was compromised.

Club casino uses SSL encryption on all connections and requires OTP verification when your account is accessed from a new or unrecognised device. These security measures are in place to protect your account, but they are not a substitute for responsible management of your own credentials.

You must not share your account with any other person, allow anyone else to use your account, or use another person's account. Accounts are personal and non-transferable.

4 Deposits, Withdrawals, and Account Wallet

The club casino account wallet is denominated in Philippine Peso (PHP). All deposits, game stakes, winnings, and withdrawals are transacted in PHP. No foreign currencies are accepted or issued by the Platform.

Approved deposit methods include Philippine bank transfer, local online banking, GCash, and Maya. Credit cards and cryptocurrency are not accepted as deposit or withdrawal methods. Payment methods available to your account are displayed within your account dashboard.

• Minimum and maximum deposit and withdrawal limits are specified within your account dashboard and may vary by payment method.
• Deposits are credited to your wallet after successful processing by your payment provider. Processing times may vary and are outside club casino's direct control.
• Withdrawals require completed KYC identity verification before they will be processed. Withdrawal requests are reviewed and processed within the timeframes displayed at the time of request.
• Withdrawals are made to the same payment method used for deposit, subject to the specific withdrawal terms of each payment channel.
• Club casino reserves the right to verify the source of funds for any deposit or withdrawal at its discretion.

5 Games, Betting, and Transaction Finality

Club casino offers live casino games, slot games, sports betting, eBingo, and online poker. All game and betting activity is subject to the specific rules of each game or market type, which are made available within the Platform.

Once a bet or game stake is confirmed and accepted by the Platform, the transaction is final and cannot be reversed, cancelled, or amended. It is your responsibility to review all selections, stake amounts, and odds before confirming any bet or game action.

Sports betting outcomes are settled based on official results from recognised data providers. In the event of a cancelled or abandoned sporting event, affected bets will be handled in accordance with the specific sport and market rules applicable at the time. Void bets result in your stake being returned.

• For live in-play betting, odds are subject to change up until the moment a bet is confirmed. If odds change between selection and confirmation, you will be notified and given the option to accept the updated odds or withdraw your selection.
• Technical malfunctions — including disconnections or interrupted game sessions — are addressed on a case-by-case basis. Club casino maintains logs of all game sessions and applies outcomes based on the verifiable game state at the time of interruption.
• Winnings are credited to your PHP wallet automatically upon settlement.

6 Promotions and Bonuses

Club casino may offer promotions, bonuses, cashback arrangements, or other incentive programmes from time to time. Each promotion is subject to its own specific terms and conditions, which will be published alongside the offer.

These general Terms apply alongside any promotion-specific rules. In the event of a conflict between a promotion's specific terms and these general Terms, the promotion-specific terms take precedence for that promotion.

Club casino reserves the right to withdraw, modify, or cancel any promotion at any time. Promotions are intended for personal, recreational use only. Any attempt to exploit promotions through coordinated betting, bonus abuse, multiple accounts, or other manipulation is a breach of these Terms and will result in the forfeiture of associated funds and account closure.

7 Responsible Gaming

Online gaming at club casino involves real money and real financial risk. No game outcome is predetermined in your favour. No bet is guaranteed to win. The results of casino games and sporting events are independent of how much you've wagered, how frequently you play, or any past results.

Club casino provides tools to help you manage your gaming activity, including the ability to set deposit limits, session time reminders, and self-exclusion. These tools are accessible from your account dashboard. We strongly encourage all members to use them.

If gaming is causing financial or personal difficulties, please visit the Responsible Gaming page for guidance and support resources available to players in the Philippines.

Club casino may initiate account restrictions, cooling-off periods, or full exclusion on accounts that show signs of problematic gambling behaviour, even without a request from the member, when we have reasonable grounds to believe intervention is appropriate.

8 Account Suspension and Closure

Club casino reserves the right to suspend, restrict, or close any account at any time, with or without prior notice, where:

• A breach of these Terms has occurred or is suspected.
• Fraudulent, collusive, or suspicious activity is identified.
• The account holder is found to be under 21 years of age.
• Multiple accounts belonging to the same individual are identified.
• Identity verification documents cannot be confirmed or are found to be inaccurate.
• Activity on the account constitutes a violation of applicable laws in the Philippines.

Where an account is closed due to a breach of these Terms by the member, club casino reserves the right to withhold any pending withdrawals or bonus-derived balances pending investigation. Deposits made with clear personal funds are handled in accordance with applicable obligations.

You may close your account at any time by contacting club casino support. Upon closure, any remaining real-money balance will be returned to your registered withdrawal method, subject to KYC requirements being met.

9 Limitation of Liability

Club casino provides the Platform on an "as is" basis and makes no warranties regarding uninterrupted access or error-free operation. Scheduled maintenance or technical issues may occasionally affect availability.

To the maximum extent permitted under applicable law, club casino's liability to any member for losses arising from the use of the Platform — including game results, technical malfunctions, or payment delays — is limited to the amount of funds held in your account wallet at the time the issue arose.

Club casino is not responsible for losses arising from your own failure to maintain account security, sharing of login credentials, or access from unsupported or compromised devices.

10 Changes to These Terms

Club casino may revise these Terms at any time. When material changes are made, we will publish a notice on the Platform and update the "Last updated" date on this page. Changes take effect when published. If you continue to use club casino after updated Terms are posted, you accept the revised Terms.

We recommend reviewing this page periodically so you stay informed of any updates. If you have questions about these Terms, contact us using the details available on the Platform.